URMedic
A Patient management app-meeting doctors at one simple touch.
About project
The Patient App is a virtual assistance featuring easy communication with specialized doctors, that is touch free and a safe relief to their problems. The app aims to help healthcare professionals to facilitate patient care better.
ROLE
UI/UX Designer
RESPONSIBILITY
Doing Research studies, conducting interviews, paper and digital wireframing, low and high fidelity prototyping. Conducting usability studies, accounting for accessibility and iterating on designs.
PROJECT DURATION
8 weeks
the problem
Visiting a doctor has always been time consuming and sometimes frustrating. Booking appointments and waiting in long queue, specially now amid the raise in Covid-19 cases it is unsafe. Therefore we need a rapid solution for patients problems.
GOAL
Our Application will let user’s book appointments with specialist doctors, call doctor, get prescription , chat with doctor etc. staying at home which will help patients organize productive communication by optimizing time and cost.
01 Discover
User research
User interviews
Competitive Analysis
Design Phase
02 Define
User Persona
Empathy Maps
User journey maps
03 ideate
I follow 5 stages in the design phase to make it more efficient and user friendly. I start with discover doing all the user interviews ,user research then go to the define phase making the user persona, empathy maps the move to the ideate phase then design phase and finally the testing of the app before handing it to the developer.
UserFlow
Information Architecture
04 design
WireFrame
Low-Fidelity Design
High-Fidelity Design
Prototype
05 testing
Feedback
Conclusion
Future Concepts
Target audience
The app was designed for patients who are normally busy in their daily lives and don't have much time to book appointments and wanted to consult a doctor online quickly , safely and conveniently.
User pain points
Through user research and interviews i found most users have common problems and
pain points. Organizing data helped me to narrow down to few of the common pain points .
1
Tracking Health Records
It often used to happen that we fail to manage all the previous health issues and medication taken for it. So we need a proper system to maintain the records
2
Safety
Waiting In the hospital for long period of time is unsafe and stressful, since the pandemic started. So would like a safe and secure way to consult doctor.
3
Trust Issues
Most of us feel anxious about the doctor we meet, thinking if he is qualified enough to treat us, which instills an uncertaininty and lack of trust towards the doctor. Users would like to know more about the doctor and his reviews before choosing the doctor.
4
Introverts
Some people are not expressive and felt better to communicate over call when they feel there is no one else watching or judging them.
PERSONAS
Personas are created to know who the end user is , what their goals and pain points are.The result should be believable people with their own experiences and values.
User Journey Map
The journey map of Melissa with a visual representation of her journey from start to finish to know her frustration and pain points while visiting a doctor in hospital .
User Flow
After collecting the data and information through user research, we draw the user flow diagram after several iteration that shows the entire path the user takes while using the product.
Paper Wire-framing
I started with making the designs on paper's initially to show the app layout, in- app flow and app features.
Digital wireframes
These low-tech designs allow UX teams to visualize each screen's layout, test navigation, and experience user flows.
Visual Style Guide
Visual Design is a integral part of the design process as it helps to standardize system of text input, fonts , colours and other components that will be combined and displayed on user scree
Typography
Poppins is one of the popular design tool for creating geometric sans serif mobile apps. The precise geometric design of its symbols makes it suitable for both heading and body copy.
POPPINS
Regular Aa Bb Cc Dd Ee Ff Gg Hh Ii Jj Kk Ll Mm Nn Oo Pp Qq Rr Ss Tt Uu Vv Ww Xx Yy Zz
Semi Bold Aa Bb Cc Dd Ee Ff Gg Hh Ii Jj Kk Ll Mm Nn Oo Pp Qq Rr Ss Tt Uu Vv Ww Xx Yy Zz
Medium Aa Bb Cc Dd Ee Ff Gg Hh Ii Jj Kk Ll Mm Nn Oo Pp Qq Rr Ss Tt Uu Vv Ww Xx Yy Zz
Color Palette
I chose blue for my application since blue colour gives a sense of security and builds trust, blue is also associated with depth and stability. Blue is the primary colour, light blue is the secondary colour and black and grey is used as the text colour.
Final Design
Few more screens
